Brokentoy

I�ve spent the last few weeks on a website demo and a mountain of email has accumulated in my inbox: feedback for outsourced employees, requests for short notice meetings, and the odd correspondence to a few corporate lawyers just to name a few. As the deadline approached I noticed that the emails were becoming shorter, more direct, and in some situations more than a little hostile.

In situations with stress and anxiety it�s natural to want to get through your inbox as quick as possible. Here�s some tips on how to keep on task while maintaining your composure. If you can deliver while presenting a calm and in-control presence you�ll become a fast favourite with your boss or your clients. (more…)